Toshiba tv manuals model number

** IMPORTANT NOTICE FOR TELEVISIONS MANUFACTURED IN 2015 OR LATER **

To find manuals, specifications, quick start guides, firmware and contact information.
For TVs manufactured in 2021 or later, please visit
https://www.toshibatv-usa.com/support
For TVs manufactured in 2015 to 2021, please visit
TVS REGZA Corporation

Supported Television Models

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If your remote control is not working properly follow these quick steps below.

If your remote control still does not work properly

There are four conditions that can cause a remote to function improperly :

To determine which of these conditions is causing your problem, follow these steps:

  1. Open the battery compartment on the back of the remote and remove both batteries.
  2. Press and hold any button on the remote for 20 Seconds.
  3. Release the button and reinsert the batteries properly.
    Important : Make sure to insert the batteries properly.
  4. If the remote works, there was a glitch in the remote that was cleared when you discharged the remote in the prior step. If the remote does not work, continue on.
  5. Replace the batteries in the remote with new batteries.
    Important : Make sure to insert the new batteries.
  6. If the remote works, your original batteries are dead. Continue using with new batteries. If the remote does not work, there may be something wrong with the remote or with the remote sensor on the TV. Continue on.
  7. To test the remote control and the remote sensor, perform one of the following tests: Digital Camera test or Another remote on this TV.

Digital Camera test using a phone camera
If you have any digital camera (including a phone camera), you can test any remote. To test the remote, follow these steps:

  1. Turn your camera on.
  2. Aim the remote at the lens of the camera from about 6-10 inches away.
  3. Press any button on the remote. You will see the Infra Red eye of the remote flashing on the LCD screen of tour camera if the remote is working properly.
  4. If the above test indicated the remote is working, the problem is in the remote sensor on the TV. If the above test indicated that remote is not working, you have a defective remote.

Test Another Remote on this TV
If the TV has another remote that is known to work on this TV, you can test that remote on the TV. To test a second remote on the TV, follow these steps:

  1. Make sure that the second remote is in the TV mode.
  2. Press [Power] on the remote and see if it turns the TV on.

If the TV turns on, the problem is in your Toshiba remote. If the TV does not turn on, the problem is in the remote sensor.

If your television does not power on a number of things can cause this condition

See the troubleshooting tips under each of these items to restore your TV back to normal operation

Remote control is non functional

Try pressing the power button on the TV itself to rule out the remote control as the issue.

TV system is locked up and needs to be reset

Unplug the TV from AC wall outlet for 60 seconds then plug back in. Ensure that the AC wall outlet is functional by trying another appliance in the outlet.

TV Input is set to a non active source

With the TV powered on press the input button on the TV to see if there is any activity on the on screen display. If there is on screen display then switch to another fucntional input source.

Loss of input signal

Press the menu button on the TV to see if the menu appears on the TV. If the menu appears change the input source to another know good input by pressing the input button on the TV

The standard cable channels or standard over-the-air (OTA) channels often appear fuzzy or blurry on your LCD TV because of a mismatch between the resolution capability of your TV and the resolution of the analog signal transmitted by your cable company or OTA broadcaster. The signal you are getting from your cable company is a low definition 480i signal, with a resolution of approximately 640 by 480. In most cases, your LCD TV is a high definition TV with a resolution capability of 1366 by 768, 1440 by 900, or 1920 by 1080. It is this mismatch between the standard cable or OTA signal resolution and the TV resolution that causes the problem. Note: In many cases, even when you are viewing digital channels, the picture will look fuzzy. This happens because the signal your set is receiving, although digital, is a digitized standard (480i or 480p) transmission, not a digital high definition transmission. Again, you have the mismatch between a standard resolution picture and your high definition TV display.

Fixing the Problem

All three are described below.

Reducing the Picture Size to 4:3

Using the Sharpness Function If the picture on your LCD TV is blurry, you may be able to clear it up with the Sharpness function. To use the Sharpness function on most Toshiba LCD TVs, follow these steps:

  1. Turn on your TV.
  2. Press the Menu button on your remote. The Main menu appears.
  3. Press the Right or Left arrow button on your remote to select Picture, and then press the Down button. The Picture menu appears.
  4. Use the Up or Down button on your remote to select Sharpness.

Note: On some model LCD TVs, you use the Enter button to select Sharpness.
Use the Right arrow button on your remote to increase the sharpness.
Press the Exit button to exit.

If You Have A Cable Box

Note 1: If your cable box doesn't have Component, DVI, or HDMI connections, contact your cable company to see if they have replacement boxes with these kinds of connections built in. Also, connecting using DVI or HDMI will only help on the digital channels.

Note 2: If you connect using DVI or HDMI, you must also leave your Composite (AV) or S-Video connections intact to receive standard, analog stations.

Important: If you add connections, make sure you use the Source button on your remote to change to the appropriate video source when you watch your TV.

Connecting to TV using component cables (Better)

Some TV’s or monitors are equipped with component video inputs. Connecting to these inputs allows you to enjoy higher quality picture playback. The Red Pr, Blue Pb, and Green Y are the component video out puts. When using component cables, you will need audio cables connected to the audio system or TV for sound.

Connecting to TV using an HDMI cable (Best)

Connecting to Audio System using composite cables (Good)

Connecting to Audio System using a digital cable (Best)

Connecting to Audio System using an HDMI cable (Best)

  1. Please check your connections and make sure if you are using Composite “yellow, white, and red cables”, S-Video, with “white, and red” or Color Stream Component “green, blue, red, white and red cables,” that the white and red cables which are used for audio are plugged in securely into the same inputs as the video.
  2. The station may have broadcast difficulties. Try another channel.
  3. The sound may be muted. Press VOLUME.
  4. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s volume is turned up sufficiently
  5. When the TV receives a stereo or SAP broadcast, the word “STEREO” or “SAP” appears on-screen when “ENTER” is pressed. The MTS feature is only available for analog signals on the ANT/CABLE input.
  6. To select STEREO if SAP appears on your TV screen, from the Audio menu, highlight Audio Setup and press “ENTER”. While in the MTS field, select Stereo. To save the new settings, highlight DONE and press “ENTER”.
  7. If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode.
  8. If you still have problems after following these steps please contact Toshiba Customer Service.
  1. Press the “Setup” button on the remote.
  2. Use the up/down arrows to select “Network”.
  3. Use the left/right arrow buttons to enter “Network Setup” and change the settings from “Wired” to “Wireless” if necessary.
  4. Select “Wireless Setup” and choose “Assisted Setup” from the available options and press the “OK” button on the remote.
  5. A list of available wireless networks will display, select the one you wish to connect to and press “OK”.
  6. Select “Security Key” from available options and press “OK”.
  7. Enter the network password for the wireless network you are connecting to.
  8. Once the correct password is entered, select “Done” and press “OK”.
  9. Select “Done” again when prompted on the next screen and press “OK”.
  10. The TV will connect to the network.
  11. Once connected, the screen will return to the “Network” menu.
  12. To perform a network connection test, go to the “Network Setup” menu and select “Network Connection Test” to verify the connection.

The Cloud TV should now be connected to your wireless network.

Changing Inputs on your TV

Question

There is no video/sound from my external device (blu-ray, cable, game console, etc. ) with my device connected and the TV and device turned ON.

Answer

  1. Ensure the TV is off.
  2. Ensure your connected device is operating properly before putting into use with your TV.
  3. Connect the device to the correct Input on the rear of the TV as outlined in CHAPTER 2: CONNECTING YOUR TV in your Owner’s Guide.

NOTE: The input connections on the rear of the TV correspond to selectable inputs you will choose after turning the TV and device on.

NOTE: Some models will have the INPUT button in a different location on the remote control, older TV models may have a TV/Video button.

NOTE: You may also press the INPUT button repeatedly or use the arrow buttons on the remote to select the input.

NOTE: TV Model 40E210U shown for reference only, other models are similar.

Using Intel® WiDi

  1. Press the QUICK button to open the Quick Menu.
  2. Press the Up/Down (arrow) buttons to select Intel® WiDi and then press the OK button.
    A prompt will appear on the screen when Connection Type is set to Wireless. Select Yes.
  3. Launch the Intel® WiDi software on your device and select “scan for available adaptors”.
    Intel® WiDi device name and ID list will then be displayed on the device screen.
    Select the TV which you wish to connect to.
    “Connecting” will be shown on the TV.
  4. Connecting your PC to the TV the first time
    When selecting the Toshiba TV for the first time, a 4-digit or 8-digit code will appear on your TV screen. This code needs to be inputted into your computer to authenticate the connection.
    If authentication has already taken place
    “Please Wait” will appear on screen.
  5. After the Intel® WiDi connection is complete, the TV screen will mirror the content shown on the device screen.

NOTE: When connecting Intel® WiDi, device must have power turned on.

❖❖ When the TV Network Settings are set to Wireless and Intel® WiDi software is starting up, other TV applications cannot be used.

❖❖ Intel® WiDi device name of the TV can be changed from the Intel® WiDi software.

To exit Intel® WiDi:

Exit Intel® Wireless Display by pushing the disconnect button on Intel® WiDi software on the device or by pressing the EXIT button on the TV remote control.

NOTE If the device has been inactive for some time, the Intel® WiDi connection will be disconnected automatically.

Changing the Intel® WiDi Device Name

The TV's Intel® WiDi device name can be changed.

  1. Press the SETUP button.
  2. Select Network > Network Device Setup > Intel® WiDi Setup and press the OK button.
  3. Press the Up/Down (arrow) buttons to select Intel® WiDi Device Name and press the OK button.
  4. Select the Intel® WiDi Device Name and press the OK button. The Software Keyboard window will appear.
  5. Input the Intel® WiDi device name by using the software keyboard. Press the GREEN button.
  6. Select Done and press the OK button to save your setting.

Device List

Device List displays a list of MAC addresses for previously connected device that have been connected before. The maximum number that can be stored is 20.

If the list run out of space, the least-recently-used MAC address will be deleted and the new MAC address added automatically.

  1. Press the SETUP button.
  2. Select Network > Network Device Setup > Intel® WiDi Setup and press the OK button.
  3. Press the Up/Down (arrow) buttons to select Device List and press the OK button.
    Device List will appear.

The registered device can be deleted one by one by pressing Red button in the List.

When doing so the following text can be seen “Do you want to unregister this device? Yes/No” (default cursor is “No”).

SMART TV A/V Remote App, Send & Play App and MediaGuide App InformationA/V Remote AppDescription: The Toshiba AV Remote App allows you to operate a Toshiba TV and Toshiba Blu-ray player, connected to your home network, from a tablet or smartphone.
Setup: After downloading and installing the App:

  1. Select "I Agree" after reading the End User License Agreement
  2. In the Device Selection select the Toshiba SMART TV Device name you had setup on the SMART TV
  3. Enter the 4 digit pin that is displayed on the TV screen
  4. Now that you have connected to the TV select the Toshiba SMART TV Device name again to see the remote control features available
  5. To view the app user guide select the settings button in the upper right corner of the app
  6. Select Operation Guide

Send & Play App

Description: The Toshiba Send & Play App allows you to send a URL from your tablet or smartphone to the web browser on your TV.
Setup: After downloading and installing the App:

  1. Select "I Agree" after reading the End User License Agreement
  2. Choose a URL to open or type a URL that you wish to send to the SMART TV
  3. Click Send
  4. In the Device Selection select the Toshiba SMART TV Device name you had setup on the SMART TV
  5. Enter the 4 digit pin that is displayed on the TV screen
  6. The browser on the TV should open up and start playing the URL that was sent to it.

MeidaGuide App

Description: The Toshiba mediaGuide App is a channel guide application for tablets and smartphones. When you see what you like then send that content to your Toshiba SmartTV.
Setup: After downloading and installing the App:

  1. Scroll to the bottom of the End User License Agreement
  2. Select "I Agree" after reading the End User License Agreement
  3. In the Device Selection select the Toshiba SMART TV Device name you had setup on the SMART TV
  4. Enter your Zipcode
  5. Enter your Cable service provider
  6. After a few moments you should then be able to view the media guide and select the programs you would liek to start watching
  7. To view the help guide for this app select the settings icon in the upper right corner of the app
  8. Select Help

Help Videos

Below are many videos that can help you with common problems.

Toshiba How-To: Performing a channel scan on your Toshiba Cloud TV
Run Time 1:24
Toshiba How-To: Performing a channel scan on your Toshiba Smart TV
Run Time 1:27
Toshiba How-To: Performing a channel scan on your Toshiba TV
Run Time 1:43
Toshiba How-to: Perform a System Reset on your TV
Run Time 4:16
How to Calibrate your HDTV (Part 1 of 4): Adjusting your HDTV -- Preset Picture Modes
Run Time 1:08
How to Calibrate your HDTV (Part 2 of 4): Adjusting your HDTV -- With Manual Controls
Run Time 1:08
How to Calibrate your HDTV (Part 3 of 4): Adjusting your HDTV -- With a DVD Calibration Disk
Run Time 1:09
How to Calibrate your HDTV (Part 4 of 4): Adjusting your HDTV -- Get the Perfect Picture
Run Time 0:59
Toshiba How-To: Connect Devices to your TV Using Inputs
Run Time 1:21

Purchasing Parts and Remote Controls

To purchase parts for your TV or a new remote control CLICK HERE

If your remote control is not working properly follow these quick steps below.

Remote Quick Check

If your remote control still does not work properly

There are four conditions that can cause a remote to function improperly :

To determine which of these conditions is causing your problem, follow these steps:

  1. Open the battery compartment on the back of the remote and remove both batteries.
  2. Press and hold any button on the remote for 20 Seconds.
  3. Release the button and reinsert the batteries properly.
    Important : Make sure to insert the batteries properly.
  4. If the remote works, there was a glitch in the remote that was cleared when you discharged the remote in the prior step. If the remote does not work, continue on.
  5. Replace the batteries in the remote with new batteries.
    Important : Make sure to insert the new batteries.
  6. If the remote works, your original batteries are dead. Continue using with new batteries. If the remote does not work, there may be something wrong with the remote or with the remote sensor on the TV. Continue on.
  7. To test the remote control and the remote sensor, perform one of the following tests: Digital Camera test or Another remote on this TV.

Digital Camera test using a phone camera
If you have any digital camera (including a phone camera), you can test any remote. To test the remote, follow these steps:

  1. Turn your camera on.
  2. Aim the remote at the lens of the camera from about 6-10 inches away.
  3. Press any button on the remote. You will see the Infra Red eye of the remote flashing on the LCD screen of tour camera if the remote is working properly.
  4. If the above test indicated the remote is working, the problem is in the remote sensor on the TV. If the above test indicated that remote is not working, you have a defective remote.

Test Another Remote on this TV
If the TV has another remote that is known to work on this TV, you can test that remote on the TV. To test a second remote on the TV, follow these steps:

  1. Make sure that the second remote is in the TV mode.
  2. Press [Power] on the remote and see if it turns the TV on.

If the TV turns on, the problem is in your Toshiba remote. If the TV does not turn on, the problem is in the remote sensor.